Privacy Policy

LCR PDX LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a quote or consultation
• Subscribe to our newsletter or marketing communications
• Communicate with us via phone, email, or text message
• Enter into a contract for our services

This information may include your name, email address, phone number, mailing address, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Prepare and send quotes and proposals
• Schedule consultations and service appointments
• Communicate with you about your project
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging Terms

By providing your phone number and opting in to receive text messages from LCR PDX, you agree to the following:

• You may receive text messages related to your inquiries, quotes, appointment scheduling, and project updates. This is a conversational, customer-care program; we do not send marketing or promotional text messages.
• Message and data rates may apply
• Message frequency varies
• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us at (503) 628-9091

No mobile information — including your phone number and SMS opt-in and consent — will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (scheduling software, payment processing, etc.)
• Insurance companies when processing claims on your behalf
• Subcontractors working on your project
• Legal authorities when required by law

The categories of sharing described above expressly exclude text messaging originator opt-in data and consent. Your mobile opt-in information and SMS consent will not be shared with any third parties or affiliates for any purpose.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

LCR PDX LLC
Phone: (503) 628-9091
Email: Contact us through our website